DEPOSITS AND PAYMENT
To secure the reservation, a deposit in ZAR (South African Rands) as stipulated is required by the requested due date
Please note that no booking is secured/confirmed until a deposit is received.
In most cases this deposit will be non-refundable should a cancellation occur. The balance is payable in ZAR (South African Rands) 45 or 60 days (depending on the supplier) prior to first date of travel. For bookings received within 45 days prior to date of travel, full prepayment is required within 5 days of booking.
bookyour.africa reserves the right to release reservations being held provisionally, if a deposit is not received within the stated period.
EXTRAS
Clients shall settle their extras account & SATOUR bed levies prior to departure from venue/s unless otherwise arranged.
GROUP POLICY
The group policy applies to five or more rooms booked.
Our various venues & service providers have different group policies. On request we will send the relevant policy at the time of enquiry.
RATES
Rates are subject to change without prior notice. Payment in approved foreign currency will be accepted at the rate of exchange applicable on the payment due date.
NB: The exchange rates can be very volatile and it may be prudent to make payment sooner rather than later. Paying a deposit does not secure the rate, only payment in full does. We reserve the right to re-invoice you at the increased rate of exchange should circumstances dictate.
MALARIA
It is recommended that precautions be taken when entering an affected area. Check with your medical practitioner.
MEDICAL, TRAVEL AND CANCELLATION INSURANCE
It is highly advised that medical and travel insurance be purchased.
The responsibility resides with the traveller to take whatever insurance is deemed adequate for comprehensive travel and medical cover for the duration of travel, and the preceding period in which cancellation policies apply.
RESPONSIBILITY CLAUSE
Neither bookyour.africa, the nominated representative nor the property or supplier shall be liable for any loss or damage arising from any cause whatsoever during travel or at any guest establishment in Southern Africa. While acting in good faith and in the best interests of clients, bookyour.africa shall not be liable for loss or damage sustained due to errors or omissions in company or other literature; non-acceptance of or non-compliance with booking terms and conditions; or any loss or damage arising from delays, illness, injury or death. bookyour.africa reserves the right to alter or to cancel accommodation reservations at its discretion to protect the safety of the client, in the event of unlawful activities, unsafe weather conditions, strikes, war, or any other cause deemed injurious to the safety of travellers. Expense incurred through such cancellations or alterations will be for the client’s account. This agreement and its interpretation shall be subject to South African Law.
TRAVEL REGULATIONS RELATING TO TRAVEL WITH CHILDREN
- Both parents travelling with child(ren) under the age of 18 years have to produce a full/unabridged birth certificate for the child (both parents’ details must be on the birth certificate)
- One parent travelling with child(ren) must have consent from other parent in the form of an affidavit or custody agreement confirming permission to travel with child(ren)
- One parent travelling with child(ren) and other parent passed away, must produce death certificate of deceased parent.
- Guardians travelling with child(ren) must provide affidavits from parents giving permission for child(ren) to travel
Failure to provide these documents can result in being denied entry.
N.B. Receipt of your deposit assumes your unconditional agreement to the above terms and conditions.